When the support engineer is not able to solution my query in the course of the chat session, will I want to begin the case submission system once again? No, if the support engineer is struggling to solve your situation at the time, they can carry on the situation submission procedure in your case.
Support package stacks contain the optimal mix of support offers and patches for the person elements, Hence bettering quality and cutting down whole cost of ownership.
The SAP Security Optimization Company Portfolio is meant to validate and increase the security of the SAP units of shoppers by figuring out likely safety issues and supplying recommendations on how to further improve the security of your programs.
Steer clear of tedious, guide, mistake prone processes and takeback Charge of your SAP economical information administration. Give your SAP finance buyers an Excel-based economic approach automation Resource developed for pace and precision.
Scheduled appointments need no less than 24 several hours recognize to allow engineers to get ready for that session.
choice to subscribe to standard updates about outage functions and its resolution until eventually the outage has actually been solved.
The digital support expertise covering all deployment scenarios and bundled with each individual cloud membership. Deliver value on your own conditions by Profiting from qualified services, property, and equipment that support deployment, adoption and safeguard enterprise continuity.
Boost efficiency with our ChatGPT integration, enabling brokers to swiftly determine solutions and craft responses without the need of leaving the interface.
proactive support recommendations for each page - driven by AI and curated by SAP support for the software
SAP Ariba cloud wellbeing which identifies and resolves troubles that effect the top consumer encounter right before They can be reported by our shoppers.
We want a lasting partnership. We’re below to offer you IT relief so you recognize you’re included for all kinds of IT eventuality. We can become a Section of the family, your reply and also your Alternative by pre-empting issues and solving them just before they even look with your radar.
SAP once more sets the common in shopper support innovation, with SAP for Me recognized check here for its AI-driven capabilities, individualized person encounter, and seamless support services. Proud for being honored via the ASP!
How can you get ready to get a session? A perfectly-documented situation superior facilitates its processing and minimizes backwards and forwards interactions. That can help within the planning with the session, make sure to offer:
If at any stage of your SAP computer software everyday living cycle you ought to will need to vary your operating program and/or database, the SAP OS/DB Migration Look at optimally prepares you for a successful migration and supports smooth continued operations on the new platform.